We take care of your computers
- - so you don’t have to.
WHAT WE DO
Tristate IT, Inc. is a comprehensive outsourced IT department serving small and medium-sized businesses in the New York Tri-State Area. We perform a wide range of professional computer services ranging from end-to-end system care and strategic planning to specialized consulting projects. Our service list includes computer support, security, system monitoring, vertical technology implementations, and business-technology integration.
WHO WE ARE
The seasoned professionals at Tristate IT have been serving this niche market for more than a decade. The depth and breadth of our experience enables us to deliver personalized service, resolve problems effectively, and appropriately integrate new technology into business. Our clients appreciate our strong technical skills and our ability to communicate clearly and effectively with employees at all levels of an organization.
WHY TRISTATE IT
Our number one priority is client satisfaction. We realize every client has unique business requirements, but the same basic computer needs: optimal usage, reliable operation, and minimized cost of ownership. We create custom service packages designed to deliver maximum value to our clients. We provide support when and where it is needed and work with end-users to reduce support costs and transfer knowledge as our clients require and desire.
PRODUCTS AND SERVICES
Tristate IT supports, services and sells a broad array of products from vendors such as Microsoft, Check Point, Symantec, HP, Dell, Cisco, Enterasys, Citrix, RSA and Red Hat. We design, install, maintain, and fix systems ranging in size from Microsoft Small Business Server networks to multi-server, wide area networks with complex, dynamic routing and multiple Internet connections. Our key strengths are in Microsoft Windows Server, Exchange, Terminal Services, Citrix, Check Point, end-user support and network switching and routing.
Our Technology Support, Security, and Reliability services were created with these clients in mind; they provide end user and system support while controlling costs.
· Technology Support – Our direct-to-the-desktop support guarantees fast response times at minimal cost.
· Security Services – The Internet Firewall, Anti-spam, Anti-virus, and Windows Software Update services maintain network security, prevent problems and increase productivity.
· Reliability Services – The Backup, System, Event, and Power Monitoring services ensure uptime, anticipate failures, and prevent data loss and disasters.
Tristate IT clients are successful business people in the Tri-State Area that require IT support, but do not want to hire a full time IT employee. Typically, our clients have between 5 and 50 employees. We support a wide range of industries including construction, financial services, food distribution, legal, medical, and real estate development and management.
WHERE WE ARE
Tristate IT, Inc. is headquartered in Manhattan.